FAQS

Q: What is Jamie's Dog Walking?    
A: Jamie's Dog Walking is a professional dog walking service dedicated to providing our furry friends with the best care possible. We offer daily walks and extra playtime. Jamie's Dog Walking offers dog walking, pet transportation services. We also offer add-on services such as feeding, medication administration.        
   
Q: What is Jamie's Dog Walking's wet and extreme weather policy?    
A: The safety and well-being of your dog is our top priority. In the event of wet or extreme weather, we will adjust our walking schedule to ensure your dog stays safe and comfortable. This may include shorter walks or indoor playtime.    
   
Q: How can I schedule a walk with Jamie's Dog Walking?    
A: Scheduling a walk with Jamie's Dog Walking is easy! Simply visit our website or give us a call to set up a time that works for you.

Q: How do you ensure the dogs in your care are well-behaved?
A: At Jamie's Dog Walking, we believe in positive reinforcement training methods. We will work with your dog to ensure that they understand basic commands and leash manners. We also take the time to get to know your dog and their unique personality to ensure we are providing the best care possible.

Q: How much notice do you need for a dog walking appointment?
A: We request at least 24 hours' notice for dog walking appointments. However, we understand that life can be unpredictable, so we will do our best to accommodate last-minute requests if possible.

Q: Can you walk dogs with special needs?
A: Yes, we are experienced in working with dogs with special needs such as medical conditions, disabilities, and senior dogs. We will work with you to create a customized plan that meets your dog's unique needs.

Q: Will Jamie's Dog Walking take my dog to the vet?    
A: If your pet requires transportation to the vet, we can provide this service for an additional fee. Please contact us for more information.    
   
Q: What are the qualifications of Jamie's Dog Walking staff?    
A: Our staff consists of experienced and trained pet care professionals who are passionate about animals. Each staff member is insured and bonded for your peace of mind.   
   
Q: Does the hour walk include travel time?    
A: The duration of your dog’s walk doesn’t include the travel time to and from the park. We ensure that your dog enjoys a full hour of walking at the park, separate from the travel time. This implies that your dog will likely be out for 1-2 hours, providing ample time for socialisation and play. The best part? You only pay for one hour!

Q:Are you insured?
A:Indeed, we possess Public Liability Insurance, customised specifically for dog walking, providing coverage up to a value of $5 million. Furthermore, Jamie and her entire team have undergone police checks for added assurance.

Q: My dog doesn’t get on with other dogs, can you still walk them?
A:Absolutely, we provide private walks tailored for dogs that prefer solitude. For more information, please refer to our ‘Prices’ and ‘What walks do we offer?’ pages.

Q: How do I pay?
A:You have the option to make payments through cash, Electronic Funds Transfer (EFT), or set up a regular direct debit.